Data Privacy Policy

This privacy policy explains how politiyfdb SARL ("we", "us", "our") collects, uses, and protects your personal information when you use our restaurant marketing analytics platform and website.

Last updated: January 2026

Data Controller Information

The data controller for your personal information is:

  • Company: politiyfdb SARL
  • Registration Number: RCSB351984
  • VAT Number: LU35967482
  • Address: Rue Aldringen 43, 4485 Differdange, Luxembourg
  • Email: privacy@politiyfdb.world
  • Phone: +352 28894523

Data We Collect

We collect various types of personal data to provide and improve our restaurant marketing analytics services. The data we collect includes:

Information You Provide Directly

  • Contact Information: Name, email address, phone number, business address
  • Business Information: Restaurant name, number of locations, marketing budget, business goals
  • Account Information: Username, password, profile preferences
  • Communication Data: Messages, enquiries, and correspondence with our support team

Automatically Collected Data

  • Usage Data: How you interact with our platform, features used, time spent
  • Technical Data: IP address, browser type, device information, operating system
  • Analytics Data: Website performance metrics, user behaviour patterns
  • Marketing Data: Campaign performance, customer engagement metrics (when using our services)

How We Use Your Information

We use the personal data we collect for legitimate business purposes, including how we use your information to provide our restaurant marketing analytics services:

Service Provision

  • Providing access to our analytics platform and dashboard
  • Processing and analysing your restaurant's marketing data
  • Generating reports and insights for your business
  • Providing customer support and technical assistance

Communication

  • Responding to your enquiries and support requests
  • Sending service updates, security alerts, and administrative messages
  • Providing marketing insights and industry updates (with your consent)
  • Conducting surveys and collecting feedback

Business Operations

  • Managing your account and subscription
  • Processing payments and maintaining billing records
  • Improving our services and developing new features
  • Conducting research and analysis for business improvement

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

  • Contract Performance: To provide our analytics services as agreed
  • Legitimate Interests: To improve our services and communicate with you
  • Consent: For marketing communications and optional features
  • Legal Compliance: To meet our legal and regulatory obligations

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

  • Cloud hosting and data storage providers
  • Analytics and monitoring services
  • Payment processing services
  • Customer support tools

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Our data retention practices include:

  • Account Data: Retained while your account is active and for 3 years after closure
  • Analytics Data: Retained for up to 5 years for trend analysis and service improvement
  • Communication Records: Retained for 2 years for customer service purposes
  • Marketing Data: Retained as long as necessary for campaign analysis and reporting

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Correct any inaccurate or incomplete data
  • Erasure: Request deletion of your personal data in certain circumstances
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for consent-based processing

To exercise any of these rights, please contact us at privacy@politiyfdb.world or +352 28894523.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication systems
  • Employee training on data protection practices
  • Incident response procedures

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses approved by the European Commission
  • Binding Corporate Rules or certification schemes

Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with this policy or applicable data protection laws, you have the right to lodge a complaint with the relevant supervisory authority. In Luxembourg, this is the Commission Nationale pour la Protection des Données (CNPD).

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date above. Your continued use of our services after such changes constitutes acceptance of the updated policy.